Pezosys India Private Limited is committed to protecting the privacy and personal information of all individuals who interact with our website
www.pezosys.com. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, email address, phone number, company name, and mailing address submitted through our contact forms, enquiry forms, or career application forms.
- Enquiry and Order Details: Product requirements, specifications, artwork files, messages, and communication records shared with us during the course of business.
- Resume and Career Applications: Name, qualification details, work experience, and resume documents submitted through our Careers page.
- Technical Information: IP address, browser type, device type, pages visited, time spent on pages, and referral source — collected automatically through standard web server logs and analytics tools.
- Cookies: Small text files stored on your browser to enhance website performance and user experience.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to enquiries, quotations, and general communications submitted through our website.
- To process, fulfil, and manage orders placed with us.
- To communicate order updates, delivery information, and after-sales support.
- To evaluate career applications and contact shortlisted candidates.
- To improve our website performance, user experience, and content relevance.
- To send relevant service updates, promotional communications, or product information — only with your consent or as permitted by law.
- To comply with applicable legal obligations and regulatory requirements.
3. How We Share Your Information
- Pezosys does not sell, rent, or trade your personal information to any third party.
- We may share your information with trusted service providers (such as courier and logistics partners, payment processors, or IT service providers) solely for the purpose of fulfilling services. Such parties are obligated to maintain confidentiality.
- We may disclose your information if required to do so by law, court order, or government authority.
- In the event of a merger, acquisition, or restructuring of Pezosys, your information may be transferred to the successor entity, subject to the same privacy protections.
4. Cookies and Tracking Technologies
- Our website uses cookies to enhance your browsing experience, remember preferences, and analyse site traffic.
- You may configure your browser to refuse cookies or to alert you when cookies are being used. However, disabling cookies may affect certain features or functionality of the website.
- We do not use cookies to collect sensitive personal information or to track you across unrelated third-party websites.
5. Data Retention
- We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
- Enquiry and order records may be retained for up to 3 years for business and legal compliance purposes.
- Career application data is retained for a period of 6 months after the application process is concluded, unless you have consented to a longer retention period.
- Upon expiry of the retention period, your data will be securely deleted or anonymised.
6. Data Security
- We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
- All sensitive data transmitted via our website is protected using industry-standard security protocols.
- While we take all reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
- In the event of a data breach that may affect your rights, we will notify you as required by applicable law.
7. Your Rights
As a user and customer, you have the following rights with respect to your personal data:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request correction of any inaccurate or incomplete personal information.
- Right to Deletion: You may request deletion of your personal data, subject to legal and business retention obligations.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
- Right to Object: You may object to processing of your data for marketing or promotional communications at any time.
To exercise any of these rights, please contact us at
enquiry@pezosys.com.
8. Third-Party Links
- Our website may contain links to external websites or resources for your reference and convenience.
- Pezosys is not responsible for the privacy practices, content, or security of any third-party websites.
- We encourage you to review the privacy policies of any external websites you visit.
9. Children's Privacy
- Our website and services are not directed at children under the age of 18.
- We do not knowingly collect personal information from minors.
- If we become aware that personal information of a minor has been collected without parental consent, we will promptly delete such information.
10. Changes to This Privacy Policy
- Pezosys reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations.
- The updated policy will be published on this page with a revised "Last Updated" date.
- We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
For any questions, concerns, or requests related to this Privacy Policy, please contact us at:
- Email: enquiry@pezosys.com
- Phone: +91 9845571883
- Address: No 2044, Chandrashekhara Bharathi Krupa, Kanakapura Main Rd, BCCHS Layout, Raghuvanahalli, Bengaluru, Karnataka – 560109
